FAQs

Frequently Asked Questions

1. What fabrics do you use?

We primarily work with breathable, natural fabrics such as cotton, linen, and cotton blends that are comfortable for everyday wear and suited for warmer climates.

2. Are your garments true to size?

Yes, our styles are designed to fit true to size. We recommend referring to the size guide available on each product page for detailed measurements and the best fit.

3. Do you offer customisations?

Select styles may be available for minor customisations depending on the design and fabric availability. You can reach out to us directly for assistance.

4. How should I care for my garments?

To maintain the quality and longevity of the fabric, we recommend gentle hand wash or machine wash in cold water with mild detergent. Avoid harsh drying and direct heat.

5. Are the colours exactly as shown online?

We make every effort to display colours as accurately as possible. However, slight variations may occur due to lighting and screen settings.

6. Do you restock sold-out products?

Some of our best-selling styles may be restocked, while limited-edition pieces may not return. Follow our updates or contact us for availability.

7. How long does shipping take?

Orders are typically processed within a 2 working days. Delivery timelines may vary depending on your location and shipping partner availability.

8. Do you offer international shipping?

Yes, we ship internationally to select locations. Shipping charges and timelines will vary based on destination.

9. Can I exchange or return my order?

We accept exchanges and returns on eligible products within the 5 days of delivery, provided the item is unused and in its original condition with tags intact.

10. How can I contact customer support?

You can reach us through email, Instagram, or the contact form on our website. Our team will get back to you as soon as possible.

11. Are your collections suitable for everyday wear?

Absolutely. Our collections are designed with comfort, versatility, and effortless styling in mind — perfect for transitioning from day to evening.

12. Do your garments have pockets?

Many of our dresses and skirts include functional pockets. Product descriptions will mention this detail wherever applicable.